Shipping Policy

Thank you for shopping with Oerich Selection. We aim to process and deliver every order as quickly and securely as possible. Please review our shipping policy before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received. Orders placed on weekends or public holidays will be processed on the next business day.

During busy periods, promotions, or holidays, processing times may be slightly longer.

Shipping & Delivery

Estimated delivery times depend on the destination and shipping method selected at checkout.

• Standard Shipping: 3–7 business days after dispatch

• Express Shipping: 1–3 business days after dispatch, where available

• International Shipping: Delivery times vary depending on the destination and local customs procedures

Delivery estimates are provided as a guide and are not guaranteed. Delays caused by couriers, customs, weather, or other circumstances outside our control may occasionally occur.

Shipping Costs

Shipping charges are calculated and displayed at checkout before payment. Where free shipping or promotional shipping is available, the applicable terms will be shown at checkout.

Order Tracking

Where tracking is available, customers will receive tracking information after their order has been dispatched. Please allow some time for the courier's tracking system to update after receiving your tracking details.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate delivery address. If you notice an error in your shipping information, please contact Oerich Selection as soon as possible.

Once an order has been dispatched, we may not be able to change the delivery address or redirect the parcel.

Lost, Delayed, or Damaged Parcels

If your order arrives damaged, is significantly delayed, or appears to be lost in transit, please contact us with your order number and relevant details so we can investigate the issue with the courier.

Please report damaged deliveries promptly and retain the packaging and product while the matter is being reviewed.

International Orders

International customers may be responsible for customs duties, import taxes, VAT, or other fees imposed by their country. Unless otherwise stated at checkout, these charges are not included in the purchase price or shipping fee and are the customer's responsibility.

Customs procedures may also cause additional delivery delays.

Returned or Undeliverable Packages

If a parcel is returned to us because of an incorrect or incomplete address, failed delivery attempts, or failure to collect the parcel, additional shipping charges may apply if the customer requests redelivery.

Contact Us

For questions regarding shipping or an existing order, please contact Oerich Selection Customer Support and include your order number so we can assist you efficiently.

Last updated: August 2026